Contact Us

We're here to help. Whether you have a question about your order, need installation support, or just want to say hello — our team is ready to assist.

Get in Touch

Email us at support@lumitho.com and we'll respond within 24 hours, Monday to Friday.

Order Enquiries

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Response Times

We aim to respond to all enquiries within 1 business day. During peak periods, it may take slightly longer — we appreciate your patience.