Privacy Policy

At Lumitho, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you place an order or register on our site, we may collect the following information:

• Name and contact details (email address, phone number)
• Billing and shipping address
• Payment information (processed securely via our payment provider)
• Order history and preferences
• Device and browsing data (via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Improve our website and product offerings
• Send promotional communications (only with your consent)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely to fulfil your order.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You may disable cookies through your browser settings, though this may affect certain site functionality.

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted and processed through secure, PCI-compliant payment gateways.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at support@lumitho.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: April 2026