Frequently Asked Questions

About the Product

How does the Lumitho Easy Motion Light work?
The Lumitho light uses a built-in passive infrared (PIR) sensor to detect movement within a 10-foot range. When motion is detected, the light activates automatically and turns off after a set period of inactivity.

Do I need any tools or wiring to install it?
No. The Lumitho light attaches magnetically to any surface in seconds. There is no drilling, no wiring, and no electrician required.

How is it powered?
The light is USB-C rechargeable. A single charge provides up to 30 days of battery life depending on usage frequency.

Can I adjust the brightness or colour temperature?
Yes. The Lumitho light features Smart Color Modes, allowing you to switch between 3000K warm white and 6000K cool white to suit your environment.

Where can I use it?
The Lumitho light is ideal for closets, under-cabinet spaces, hallways, staircases, bedrooms, and any area where convenient, wire-free lighting is needed.

Orders and Shipping

How long does shipping take?
Shipping times vary by location. You will receive a tracking number via email once your order has been dispatched.

Can I track my order?
Yes. Visit our Track My Order page and enter your order number and email address to view your delivery status.

Do you offer free shipping?
Yes. We offer free shipping on all orders over $50.

Returns and Support

What is your return policy?
We offer a hassle-free return policy. Please visit our Refund Policy page for full details.

What if my product arrives damaged?
Please contact our support team at support@lumitho.com with your order number and a photo of the damage. We will resolve the issue promptly.

How do I contact support?
You can reach us at support@lumitho.com. We respond within 1 business day.